Our Customers
Our customers love us!
We are dedicated to our trade and strive toward total consumer satisfaction. Our customers are our friends. Come see what we mean when we say, A Customer is Just a Friend We Haven't Met Yet.
Please, read more about us to see what we are all about.
About Us
Ex-Houston Chronicle Paperboys become Houston Used Car Dealers
In Business at the Same Location Since 1975, The James Brothers are well known as one of the original No Hassle Used Car Dealers in Hous...
About Us
Ex-Houston Chronicle Paperboys become Houston Used Car Dealers
In Business at the Same Location Since 1975, The James Brothers are well known as one of the original No Hassle Used Car Dealers in Houston, Texas. They are among the oldest and most well respected used car dealers in Texas.
As the sons of a Houston Chronicle Distributor, these two ex "Paperboys" developed hard work ethics and good business principles at a young age. They know what every good paperboy knows. That is, happy customers are loyal and the best advertisers for new business. As automobile dealers, the James Brothers know the best way to have happy customers is to make sure the customer has an accurate description of their intended automobile purchase. To assure this, the James Brothers make every effort o accurately describe their vehicles. Further, customers are welcome to have any automobile inspected by their personal mechanic prior to purchase. Most Vehicles come with some type of warranty or extended service plan and details can be viewed online. Their employee also shares their hard work ethics and the belief that there is nothing wrong with putting forth An Honest Day of Work for an Honest Day's Pay. Such dedication is imperative in offering value to the customer. The James Brothers are thankful for having such employees. Their Customers Appreciate Them Too!
You will not encounter a commission used car salesman when purchasing from the James Brothers as customers deal directly with the owners, Bob and Gerald. Each is a Past President and Honorary Life Member of the Houston Independent Automobile Dealers Association and adhere to the highest standards and ethics when offering their selection of used automobiles for their friends and neighbors. They are Bonded and Licensed by the Texas Department of Transportation and hold a Finance License as Issued by the Texas Office of the Consumer Credit Commission.
A Customer is a Friend We Haven't Met Yet!
Catchy phrases are a dime a dozen but the James Brothers have one you may have never heard. It's, "A Customer is Just a Friend We Haven't Met Yet". This statement is true and sincere. Proof of this, is the many hundreds of customers who have made repeat automobile purchases. It has always been said that happy customers are the best advertising a business can have. As Houston Used Car Dealers the James Brothers focus on having happy customers.
Kick the Tires While Online
The James Brothers know that smart shoppers aren't going to waste and entire Saturday when shopping for used cars. They know accurate representation and competitive no hassle pricing are the key ingredients to the online purchasing of used cars. Their employees work hard to place as much information as possible, online in order that the customer may have an accurate impression of the vehicle. This information doesn't just include pictures. Information concerning Warranties, Vehicle History Reports, Emissions Certificates as well as information from the National Automobile Dealers Association Used Car Value Guide and the Kelly Blue Book Used Car Value Guide can be seen online. Other information will be gladly made available upon request. The James Brothers know, Smart Shoppers like to "kick the tires" while online and therefore try to make available, as much information as possible. Customers that purchase through eBay can buy with confidence as the James Brothers are Square Trade Certified on eBay and PayPal.
No Surprises!
They know there should be no surprises in today's online environment. That's why the James Brothers put a lot of effort into making sure that all vehicles can be readily viewed online. They take pride being known for making accurate telephone descriptions. (They've been selling to out of town and international customers via telephone for years.) Long Distance Customers can easily get a detailed walk around condition report via their Toll Free Line at 1-888-785-9690.
Out of town buyers can place a "conditional deposit" in order to reserve a vehicle until the sale has been funded and the vehicle delivered. Such "Conditional Deposits" can easily be placed via Western Union, Bid Pay or Pay Pal. "Conditional Deposits" are 100% refundable if the vehicle is not as described in their ads and as reported in the "walk around" condition report.
Online Customers can view numerous pictures of any automobile on their in-house web server. Information concerning, Warranties and other important information can also be accessed online. Customers can easily do price and value comparisons by utilizing numerous links which can be found on their web sites.
Their used car inventory consists of a modest selection of quality used vehicles which have been individually selected for quality and value priced.
CARFAX Certified - Limited Warranties
The James Brothers are a CARFAX Certified Dealer and will gladly provide a Detailed CARFAX Vehicle History Report on any vehicle in their inventory. Almost all used vehicles offered by the James Brothers come with a Free 30 Day - 1000 Mile Limited Warranty! Some come with a Free Extended Service Plan. Call for Details.
Extended Service Plans Honored Nationwide
Many vehicles come with a Free 90 Day/4500 Mile Extended Service Plan which is honored at automobile repair shops, Nationwide. James Bros. Auto Sales is proud to be known as one of Houston's Original No Hassle Dealers. All vehicles are individually graded and value priced. Their competitive used car pricing and dedication to Square Trade has proven successful and is widely accepted by Online Shoppers.
Why Should You Buy From the James Brothers?
The answer is practical and clear. They are an experienced and well established dealership which endeavors to offer only the best of value in each vehicle offering. They're dedicated to the future and Square Trade and strive to maintain Customer Loyalty through Accurate Representation and Earnestness. Experience, good work ethics combined with a low overhead translates into their ability to competitively price each vehicle and provide value for the customer. The James Brothers truly believe that "Today's Obedience Shall Bring Tomorrow's Rewards" Just ask them and they'll tell you. "They aren't working to get business, just for today. They are working to earn it for tomorrow."
And finally, if for no other reason, you should seriously consider making your next vehicle purchase from the James Brothers because, They sincerely want your business!